Privacy policy

Last updated: April 28, 2025

This Privacy Policy describes how Drizlic ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from drizlic.com (the "Site") or otherwise communicate with us (collectively, the "Services"). "You" and "your" refers to any user of the Services, whether as a customer, visitor, or other individual.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated “Last updated” date.

How We Collect and Use Your Personal Information

We collect personal information to provide the Services and for the purposes described below.

What Personal Information We Collect

Information You Provide Directly:
We collect contact details including your name, address, phone number (including mobile number for SMS), and email address. We collect order details including billing and shipping addresses, payment confirmation, and transaction details. We collect account details including your username, password, and security credentials. We also collect communication details including messages or inquiries you send us, as well as SMS marketing preferences and consent where applicable.

Information About Your Usage:
We may automatically collect certain usage data through cookies, web beacons, and similar technologies. This includes your IP address, browser type, device identifiers, and interactions with the Site.

Information from Third Parties:
We may collect information from partners like Shopify (our eCommerce platform), Omnisend (email and SMS marketing platform), payment processors, analytics providers, and advertising partners.

How We Use Your Personal Information

We use your information to provide services and fulfill orders, including processing payments, shipping products, managing your account, and providing customer support.

For marketing and advertising purposes, we use your information to send promotional emails and SMS messages if you have opted in. If you provide your mobile number and opt in to receive text messages from us, you consent to receive recurring SMS and MMS messages, including promotional messages, transactional updates, and cart reminders. Message frequency may vary. Message and data rates may apply. You may opt out by replying STOP to any message or contacting us directly.

We use your information for security and fraud prevention, to detect and prevent fraudulent or unauthorized activity, enforce our terms, and maintain the security of our Services.

We also use your information to provide customer service and improve our website and services based on user behavior and feedback.

Cookies

We use cookies to operate, analyze, and improve our Services. See Shopify's Cookie Policy at https://www.shopify.com/legal/cookies for more detail. Your browser may allow you to block cookies, but doing so could limit functionality. We honor Global Privacy Control (GPC) signals as described at https://globalprivacycontrol.org.

How We Disclose Personal Information

We may share personal information with service providers including Shopify, Omnisend, payment processors, shipping and logistics companies, and data analytics platforms. We may also share information with marketing partners for purposes like advertising or retargeting, but only if you have consented.

We may disclose your mobile number and consent status with Omnisend or other SMS providers solely for the purpose of delivering SMS messages you have opted in to receive.

We may also share your information with affiliates or as part of business transfers or legal obligations.

Sale and Sharing of Personal Information

We have “sold” or “shared” personal information in the past 12 months for advertising and analytics purposes. This includes identifiers (such as name, email, phone number), commercial information (such as order details and preferences), and usage data. We do not sell or share sensitive personal information.

Third-Party Links

Our Site may contain links to other websites. We are not responsible for their privacy practices or content.

Children's Data

Our Services are not intended for children under 16. We do not knowingly collect data from children.

Security and Retention of Your Information

We use reasonable measures to protect your data, but no system is fully secure. We retain your information as long as necessary to provide services or meet legal obligations.

Your Rights

Depending on your location, you may have rights to access, delete, correct, or transfer your personal information. You may also opt out of the sale or sharing of your data or withdraw consent. You may opt out of SMS marketing by replying STOP to any message or contacting us. You can unsubscribe from marketing communications at any time.

We may verify your identity before processing any rights request. You may also designate an authorized agent to act on your behalf. We will not discriminate against you for exercising your rights.

Complaints

If you have a complaint about our data practices, contact us using the details below. You may also have the right to lodge a complaint with a data protection authority.

International Users

We may transfer your data outside your country of residence. Where required, we use safeguards such as Standard Contractual Clauses.

Contact

If you have any questions about this Privacy Policy or would like to exercise your rights, contact us at:

Email: info@drizlic.com

We are the data controller of your personal information unless otherwise noted.